USER GUIDE

Password Policy

       1.Passwords must be eight characters or greater

       2.Characters must be a mix from some or all of the following groups:

                 2.1 English uppercase characters (A… Z).

                 2.2 English lowercase characters (a…z).

                 2.3 Base 16 digits (0…9).

                 2.4 Non-alphanumeric characters selected from the following: ! “ $ % ^ & * ( ) – _ = + [ ] { } ; : ‘ @ # ~ , < . > / ? \ |

                 2.5 Do not use £, € or a SPACE.

When uploading data..

The uploading step will ask for the below to be input/confirmed:

1. Is your data Import or Export?

2. Your EORI number

3. What Currency is the data in?

Uploading speed

The uploading speed will be determined by the size of the file you are uploading and the broadband speed of your location.

A circle Icon will show confirming the processing of the data.

If you upload a number of files, one after another they will sit in queue.

Once data is in, instant results will show.

Logging a Support Ticket

If you cannot find your answers here or need further help, please log a support ticket here: support@ccdigitalsolutions.co.uk

Or get in touch on +44 (0) 161 813 1987.